Refund & Cancellation Policy

Refund & Cancellation Policy

Effective Date: July 6, 2026

At Alfalah Online Quran Academy, we value customer satisfaction and strive to provide high-quality educational services.

Refund Policy

Students who are not satisfied with their enrollment may request a refund within 7 days from the date of successful payment.

To be eligible for a refund:

  • The request must be submitted within 7 calendar days.

  • The payment must have been made through our official website.

  • Valid payment details and enrollment information must be provided.

Once approved, eligible refunds will be processed using the original payment method. Processing time may vary depending on the payment provider and banking institution.

Cancellation Policy

Students may cancel their enrollment by contacting our support team via email.

Cancellation requests submitted after the eligible refund period may not qualify for a refund.

Non-Refundable Situations

Refunds may not be granted in situations including, but not limited to:

  • Requests submitted after the 7-day refund period.

  • Violation of our Terms & Conditions.

  • Fraudulent payment disputes or misuse of services.

How to Request a Refund

Please send your refund request with your registered name, payment details, and reason for cancellation to:

Email: Rizwankhanqasmi1010@gmail.com

Phone: +91 9628197809

We aim to review all refund requests within 24–48 business hours.

Contact

Website: https://alfalahonlinequranacademy.in

Business Owner: Rizwan Khan

Address: Uttar Pradesh, India, Bahraich